Canada Revenue Agency (CRA) employees shared information in a Facebook Messenger chat group, which the CRA did not approved for communicating private taxpayer information.. Facebook signFacebook sign .On March 27, an Inquiry of Ministry was tabled in the House of Commons that said the chat group had “private conversation(s) mentioning taxpayer information” from May and June of 2022..On June 7, a chat group administrator deleted the information..“Affected taxpayers were notified and were offered credit protection services, as well as additional actions they could take to prevent fraud and contact the CRA if they found it to be necessary,” said the CRA..The CRA asked Facebook to delete the conversations from its servers with private taxpayer information. However, the inquiry could not confirm if Facebook did delete the data..“CRA [was] not privy to Facebook resolution,” said the Inquiry..The CRA did not provide the number of taxpayers who had their private and confidential information shared in the chats or what information was shared..The CRA did not give the number of employees involved in sharing private taxpayer information..The involved CRA employees were disciplined “up to, and including, termination of employment” for their involvement..All CRA employees received training on “unauthorized access and social media.”
