Thousands of electric bikes are being recalled over concerns their lithium-ion batteries can explode and burn consumers, the U.S. Consumer Product Safety Commission (CPSC)..The bike’s manufacturer, Ancheer, said consumers should stop using the batteries on e-bike model number AM001907, of which there are roughly 22,000 units..The bikes were sold on the following websites from January 2016 to June 2022: Amazon, Walmart, eBay, Sears, Wish, Rakuten, Overstock, Aliexpress, Ancheer, Newegg and canadadealsonline.The company issued the recall voluntarily, posting this on its website:.RECALL INFORMATION.PRODUCT RECALL: Ancheer batteries for e-bikes with model number AM001907.Ancheer is conducting a voluntary recall of Ancheer batteries for e-bikes with model number AM001907..Consumers should stop using the batteries for e-bikes model no.AM001907 immediately and contact Ancheer for a free replacement battery and battery mount..The reason for recall is the lithium-ion batteries may, in some circumstances, ignite, explode or spark, posing fire, explosion and burn hazards to consumers. .Model number.The model number AM001907 can be found on the e-bike packaging and in the instruction manual. You cannot find the model number on the bike itself..Battery shape, color and others.A water bottle shaped cylindrical battery distinguishes model AM001907 from other Ancheer e-bike models. The bikes are black and have 26-inch wheels. “Ancheer” is printed on the downtube..FAQs.How should I handle the original battery for e-bike AM001907?.Please remove the original battery for e-bike AM001907 from the bike and store it in a ventilated and dry place. Do not expose the original battery to heaters, stoves and direct sunlight, or environments with high temperature or high humid.. How can I get my free replacement battery for e-bike AM001907?.To receive a replacement battery for e-bike AM001907 from Ancheer, free of charge, please provide proof of disposal of the original battery at a certified electronics recycler that accepts lithium-ion batteries or at a hazardous waste collection facility. Please contact us if you need assistance from us to dispose the original battery. Please then forward a record of the disposal to us at the email below.. Alternatively, you may contact us for a prepaid mailing package and shipping label to return the original battery for e-bike AM001907 to us or for an at-home pickup. . To request your replacement battery for e-bike AM001907 and battery mount, please contact Ancheer by email at service@ancheer.shop. You may also contact Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays..Ancheer said it has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries..The CPSC said 77,200 injuries were reported in 2021 related to electronic bikes, scooters and hoverboards, along with 48 fatalities. .Most of the injuries were caused by “user-control” issues and collisions with motor vehicles, the CPSC said, but the third-leading cause was fires from lithium-ion batteries.
